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privacy statement

this privacy statement applies solely to information collected through this website.

information collection and use

we are committed to protecting your privacy. we use the information we collect about you to process orders and to provide a more personalised shopping experience. we will only use the information that we collect about you lawfully in accordance with the data protection act 1998. we will not sell, share, or rent this information to others other than as disclosed in this statement. during the registration or ordering process, we collect some or all of the following information: your name and address / your contact telephone numbers (to enable us to contact you in the event of a query) / your e-mail address. for credit / debit card purchases your card details. confirmation you are over 18 years of age (this is required to ensure inappropriate goods are not shipped to minors). we will confirm your personal details on our acknowledgment of order. if you have registered you may check, amend or remove your personal details by clicking the login button. if you are not registered you may check, amend or remove your personal details by e-mailing info@wxycandles.com or writing to us. by registering or ordering through our website you consent to the collection and processing of your personal details by us.

cookies

a cookie is a piece of data containing information about the user which may be stored on the user's hard drive. we use persistent cookies which are stored on your computer to remember who you are and to enable your shopping basket contents to be stored until your next visit. you do not have to have persistent cookies enabled to use the site. we use temporary 'per session' cookies for tracking your searches, shopping basket items, and checkout details. if you have your per session cookies turned off or have set the highest level of security in your browser settings you may be unable to purchase items from our site.

log files

we use ip addresses to analyze trends, administer the website, track user's movements, and gather broad demographic information. ip addresses are not linked to personally identifiable information.

links to/from 3rd party websites

we are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. we encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

surveys + contests

from time-to-time our website requests information from users via surveys or contests. participation in these surveys or contests is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. information requested may include contact information (such as name and address), and demographic information (such as postcode, age level). contact information will be used to notify the winners and award prizes and may be used to send you marketing or promotional materials where indicated. survey information will be used for purposes of monitoring or improving the use and satisfaction of this website.

notification of charges

if we change our terms and conditions, privacy policy or security policy, we will post notification of these changes on our homepage so you are aware of them. should we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify you by e-mail and request your agreement to the changes. we will use information in accordance with the privacy policy under which the information was collected.

legals

the contract will be governed by the laws of england and wales and you agree to submit to the jurisdiction of the english courts. these terms and conditions do not affect your statutory rights as a consumer.